Beware whom you communicate with when dealing with Blockchain.com | Buy Bitcoin, Ethereum, and more with trust. They are not always employees of Blockchain, but scammers. I have recently been defrauded of £3800. 2 scammers named Jack Martins and Kai Hunter claim to be Blockchain employees however neither have an official email address and Blockchain has informed me that it is a scam. I have reported the crypto wallet recovery scam to my bank's Action Fraud, FSA, and Fraud Department. I resigned to losing my funds, yet reporting these scams is important. They are unashamedly nonplussed at taking your money and continue to troll the net looking for someone to dupe, like me 73, and a pensioner. UPDATE 22 July. Having complained to P Smith C.E.O of Blockchain. His dept verified they had not received any funds I sent and yes it was a scam. Just to add salt to my wounds they requested £500 to open my wallet and get a refund of funds. I refused stating I had lost all my savings to a scam and would not give Blockchain something I don't have. It sounded more like a ransom demand! They cut off communications knowing I had nothing left. But all thanks to one recovery company i read their reviews on Google and i was able to recover 80% of my total cash thanks heavens if you have experienced the same thing you can contact them via: Helps also with the withdrawal of money stuck in your wallet Email them :(Brigadiatechremikeable@Proton.me)